Privacy Policy

At Planet Ganges Consulting Private Limited, we are committed to protecting User/Client (“You/Your”) privacy and ensuring the secure management of Your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, store, and protect Your data when You engage with our services, through our website, contact forms, or any other digital communication, through the website being https://planetganges.com/ . By accessing our website, or submitting Your information through our forms, You consent to the collection, storage, and use of Your Personal Data as outlined in this Policy.

This Policy is published in compliance with applicable data protection laws, including Section 43A of the Information Technology Act, 2000 (“IT Act”), Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), the Digital Personal Data Protection Act, 2023, Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, and the General Data Protection Regulation (GDPR).

Definitions

“Company”refers to Planet Ganges Consulting Private Limited, which may also be referred to as “we,” “us,” or “our” throughout this Policy. The Company is engaged in the business of organizational transformation, providing tailored interventions in the areas of culture, climate, and leadership capability.
“Cookies” are small data files placed on Your device by our website to enhance User experience, we only use essential cookies necessary for basic site functionality. These help us recognize Your browser, remember Your preferences, track engagement, and improve our Products and/or Services and/or Services and/or Products and/or Services and/or Services and/or Services based on how users interact with our content.
“Device” means any internet-enabled equipment such as mobile phones, tablets, laptops, or desktop computers used by You to access our website, services, or digital platforms.
“Information” refers to data You voluntarily submit via website forms or email communication, including but not limited to your name, email address, phone number, company name, and city. We do not automatically collect data or use tracking tools.
“Personal Data” means any information that identifies or can reasonably be linked to a specific individual. This includes but is not limited to your name, contact details, email address, postal address, payment information, or any other identifiers You share while using our services.
“Platform” refers to our official website, [https://planetganges.com/ ], mobile interfaces, digital content portals, or any authorized digital channel used to collect or display information about our Products and/or Services.
“Service Provider” means any third party engaged by the Company to support operations such as email platforms, communication tools, or web hosting Products and/or Services used to manage communications, store data, or process user queries.
“Products and/or Services and/or Services and/or Services” refer to the various programs and Products and/or Services offered by the Company, which may include, without limitation, Leadership Acceleration Capability Enhancement (LACE), Search-Assessment-Transition (SAT), Vision-Strategy-Alignment (VSA), and Development-Review & Rewards-Pivot (DRP). These offerings may involve the collection and processing of personal information necessary for providing, managing, and improving the Company’s services.

Interpretation

Words in the singular shall be interpreted to include the plural, and vice versa.
Any reference to “include” or “including” should be understood as being without limitation.
References to the words “include” or “including” shall be construed without limitation.
Headings and titles in this Policy are indicative and shall not be deemed part of the Policy or be taken into consideration in its interpretation or construction.

Information Collection, Use, and Disclosure

Information You Provide Directly: When You engage with the Company such as by submitting a query through our website, requesting a callback, expressing interest in our Services, or contacting us via email You may be asked to provide Information. This information is collected to:

Respond to Your inquiries and provide relevant information about our Products and/or Services.
Contact You for lead follow-up, quotations, or Products and/or Services discussions.
Share Products and/or Services updates, offers, or promotional communication (with your consent).
Maintain records of communications for internal tracking and Products and/or Services improvement.
Ensure efficient customer service and support.

Information Collected Automatically: We may automatically gather certain technical information when You interact with our website or use our services. This can include details such as Your IP address, browser type, device information, and how You navigate our site or platform. This information helps us optimize the functionality of our website, troubleshoot technical issues, analyse website performance, and personalize Your experience. We may also track and store Your preferences to offer You more relevant and tailored Products and/or Services in the future.

Information from Third Parties: Occasionally, we may receive Your information through third-party sources, such as digital marketing platforms, referral partners, business directories, or lead generation campaigns, where such parties are lawfully permitted to share Your data. This may include your name, contact details, and interest in our Products and/or Services. We use this information solely to respond to Your inquiries or offer relevant solutions, in line with our Privacy Policy and applicable data protection laws. You may contact us at any time to request, review, or delete such data..

How We Use Your Information

The Information we collect may be used for the following purposes:

We use Your personal details to respond to Your inquiries, provide information about our Products and/or Services, and follow up on project-related communication.
Your data helps us generate quotations, service proposals, or basic commercial documentation (such as invoices or estimates) as required related to the Products and/or Services.
We monitor how users interact with our website to enhance user experience, improve our website’s responsiveness and ensure that Your experience when browsing or submitting forms is smooth and functional.
We may contact You using the information provided to communicate with You regarding product updates, service availability, offers, or support-related information. This may include email, or phone, based on Your communication preferences.
Your information is used to maintain the safety of our website, detect suspicious activity, and ensure that Your interaction with our Products and/or Services remains secure and reliable.

Sharing Your Information

The Company values Your trust and is committed to handling Your Personal Data responsibly. We may share Your Information under the following circumstances:

With Your Approval: We will only share Your personal details with third parties if You have given clear permission. For example, if You opt to participate in collaborations, testimonials, or promotional campaigns, we will request Your consent before using or disclosing any Personal Information.
With Support Partners: In order to respond to your inquiries and deliver our Products and/or Services effectively, we may share limited information with trusted partners such as digital marketing agencies, communication service providers, or technical support vendors. These parties are bound by confidentiality and data protection obligations.
Legal Compliance: If required by law, regulation, or government request, we may disclose Your Personal Data to meet legal obligations. This includes responding to legal notices, audits, adhere to directions in court orders or enforcement requests in accordance with applicable laws.
Safety and Protection: In cases where we believe it’s necessary to safeguard our Users, clients, team members, or the business, we may disclose information to appropriate authorities such as law enforcement agencies, cybercrime cells, data protection regulators, or other relevant government or statutory bodies to investigate or prevent fraud, abuse, or security breaches.
Business Transitions: If there’s a merger, restructuring, or change in ownership of the Company, Your Personal Data may be transferred to the new entity. We may notify You of such changes and how Your information may be managed moving forward.

Cookies and Tracking Technologies

When You visit the website of the Company, small data files known as Cookies may be placed on Your device. These help us remember Your preferences, enhance Your browsing experience, and understand how visitors use our website. By continuing to browse or interact with our website, You agree to our use of Cookies as outlined in this Policy.

Types of Cookies We Use:

Essential Cookies: These are necessary for core website functions such as enabling smooth navigation, securing your browsing sessions, and maintaining page stability. Without these, certain essential features of the site may not function correctly.
Performance and Analytics Cookies: Not currently in use. These help us collect data on website traffic and user interactions. We use this information to improve site usability, and overall performance.
Advertising Cookies: With your consent, we may use these to deliver relevant promotions or offers, either on our site or through third-party platforms, based on Your interaction with our content or services.

Managing Your Cookies: You can control or disable Cookies through Your browser settings at any time. Please note, however, that disabling Cookies may limit certain functionalities of our website or affect the smooth delivery of our online Products and/or Services and learning resources.

Social Media and Public Platforms

The Company engages with clients, users, and the wider community through platforms such as Instagram, Facebook, YouTube, LinkedIn, and other online forums. Please note that any information or content You choose to share on these platforms may become publicly accessible. Depending on Your privacy settings and the terms of use of these platforms, Your shared information may be collected, used, or shared by others beyond our control.

We advise You to exercise discretion when sharing personal or sensitive information on social media or public platforms. The Company is not responsible for the use, access, or sharing of information by third parties on external channels. For Your safety, we recommend reviewing and adjusting the privacy settings of any platform You use.

Data Security

The Company employs robust administrative, technical, and physical measures to protect Personal Data. These include encrypted storage systems, firewalls, secure servers, password protection, and internal access controls to prevent unauthorized access, loss, or misuse of information.

Personal Information is accessible only to authorized team members or service partners who require it for Products and/or Services like service delivery, customer support, or payment processing. All individuals granted access are bound by confidentiality obligations.

The Company does not sell, export, or share user data with third parties beyond what is necessary for business operations, such as responding to leads or coordinating service delivery.

In cases where the Company’s website contains links or redirects to third-party websites, the Company shall not be responsible for the privacy practices, data security, or content of such external sites. Any access to or interaction with third-party websites is solely at the user’s own discretion and risk and shall be governed by the respective third party’s terms and privacy policies.

The Company conducts frequent internal reviews and system audits to ensure data protection protocols remain updated. Any identified vulnerabilities are promptly addressed through corrective measures.

You are advised to refrain from sharing any confidential communication, proposal documents, or service-related correspondence with unauthorized individuals. The Company is not responsible for any consequences arising from user-initiated disclosure.

While adhering to industry standards, the Company acknowledges that no system is entirely immune to risks. In case of a breach, immediate action will be taken to inform affected individuals and comply with relevant regulations.

Phishing

For the Company, protecting your Personal Information is of utmost importance. Please be aware of phishing scams where unauthorized individuals may attempt to pose as our representatives to obtain sensitive details such as passwords, payment information, or personal credentials. We will never ask for such information through unsolicited messages, emails, or unverified links. Always verify the authenticity of any communication claiming to be from us. If You receive suspicious messages or have any doubts, we strongly encourage You to contact us through our official communication channels immediately.

Your Rights and Choices

You have the right to access the Personal Information we hold about You in connection with our services.

If any of Your information is outdated or incorrect, You may request a correction to ensure we maintain accurate and updated records.

If applicable, You may request the transfer of Your Personal Data to another authorized service provider, and we will assist in making this process secure and feasible.

You may also request the deletion of your Personal Data from our records, provided it does not conflict with any legal or contractual obligations we are required to uphold.

You may opt out of receiving marketing communications or service-related updates at any time by using the “unsubscribe” link in our emails or by contacting us directly to update Your communication preferences.

Retention of Your Information

We retain Your Personal Data only for as long as necessary to fulfil the purposes for which it was collected whether related to service inquiries, project execution, client communications, or general platform use. We also retain information to comply with legal and regulatory obligations or for legitimate business interests such as handling disputes and enforcing our agreements. Once the data is no longer required, we take appropriate steps to securely delete or anonymize it in line with our internal data management policies.

Children’s Privacy Protection

Our services, including communications, platforms and related offerings, are intended for individuals who are 18 years of age or older. We do not knowingly collect or solicit Personal Data from individuals under 18. If we become aware that such data has been collected without proper consent, we will take prompt steps to delete it from our systems and ensure full compliance with applicable child data protection laws.

Legal Compliance and Disclosures

The Company adheres strictly to applicable laws and legal processes. We may disclose Your Personal Information when legally required such as in response to a court order, legal summons, or government request or when necessary to protect our rights, respond to fraud, or ensure the safety of our users and services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, regulatory requirements, or service offerings. In the event of significant changes, we will notify You through our website, email, or other official communication channels. The “Last Updated” date at the top of this Policy shall also be revised. We encourage You to review the Policy periodically to stay informed on how Your data is handled.

How to Contact Us

If You have any questions, concerns, or feedback about this Privacy Policy or how we handle Your personal information, feel free to reach out to us at:

Email: speak2us@planetganges.com
India Phone #: +91 8618645898
UAE Phone #: +971 528311903
India Address: #E606 Mantri Elegance, NS Palya, Bannerghatta Road, Bangalore 560076, Karnataka, India
UAE Address: DSO-IFZA,IFZA Properties, Dubai Silicon Oasis, Dubai Integrated Economic Zone, Dubai, UAE

Planet Ganges is a prominent player in Business Transformation, delivering tailored interventions in Organisational Culture, Climate, and Leadership Capability.